RDTek ("we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal information we collect from our clients and their users. This Privacy Policy outlines our practices in compliance with the General Data Protection Regulation (GDPR) of the European Union and the Protection of Personal Information Act (POPIA) of South Africa. By using our software solutions, you agree to the terms and conditions of this Privacy Policy.
RDTek acts as the data controller for the personal information we collect. Our Data Protection Officer can be contacted at:
RDTek
16 Koedoe Street
1401 Gauteng
South Africa
Email: iLiso@rdtek.co.za
We collect personal information necessary for providing our software solutions, which may include:
Client Information: Company name, contact details, billing information. User Information: Names, email addresses, job titles, and any other information required for the functionality of our software solutions.
We process personal information based on one or more of the following legal grounds:
Consent of the data subject
Performance of a contract
Compliance with a legal obligation
Legitimate interests pursued by RDTek or a third party
We use personal information to:
Provide and improve our software solutions
Communicate with clients and users.
Process transactions and billing
Ensure compliance with legal obligations
Conduct market research and analytics
Personalize user experience
We do not sell, rent, or trade personal information. We may share personal information with third parties only in the following circumstances:
With service providers who assist us in providing our services, under strict confidentiality agreements
When required by law or to protect our rights
With your explicit consent
Personal information collected may be transferred to, and stored in, countries outside of South Africa and the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws and maintain the confidentiality and security of personal information through appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
Under GDPR and POPIA, you have the following rights:
• Right to access your personal information.
• Right to rectification of inaccurate personal information.
• Right to erasure ('right to be forgotten').
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.
• Right not to be subject to automated decision-making, including profiling.
To exercise these rights, please contact us at iLiso@rdtek.co.za.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you.
Whether there is a legal obligation to which we are subject.
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. These measures include:
Secure storage of personal data
Encryption of sensitive information
Regular security audits and updates
Employee training on data protection
Access controls and authentication procedures
Our software solutions may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can control cookie preferences through your browser settings. For more information, please refer to our separate Cookie Policy.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, via email.
In the event of a personal data breach, we will notify the relevant supervisory authority without undue delay and, where feasible, not later than 72 hours after becoming aware of it, unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
If you have a complaint about our use of your personal information, please contact us at iLiso@rdtek.co.za. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RDTek
16 Koedoe Street
1401 Gauteng
South Africa
Email: iLiso@rdtek.co.za
By using our software solutions, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. This Privacy Policy is intended to comply with the General Data Protection Regulation (GDPR) of the European Union and the Protection of Personal Information Act (POPIA) of South Africa. It provides a framework for handling personal information responsibly and transparently, ensuring the privacy and rights of individuals are protected.